FAQ

Passes are sold only through the official Comicpalooza ticketing link in this app and on comicpalooza.com. If a listing somewhere else looks too good to be true, it is. Questions: marketing@comicpalooza.com.

Friday May 28 from 12:00 pm to 8:00 pm, Saturday May 29 from 10:00 am to 8:00 pm, Sunday May 30 from 10:00 am to 6:00 pm. Hours are confirmed closer to the show and this app updates automatically.

Yes. Tickets and passes are the same thing. Your QR code is scanned once at the entrance and you receive your badge, wristband or both for the days you bought.

No. Open the Tickets tab in this app and show the QR code on your phone. It works without a signal once you have opened the app at least once.

Yes. Only general information is needed for each pass. Anyone with the confirmation email or QR code can pick up a badge.

Pre-registration is cheaper than buying on the weekend of the show, and prices rise as the show approaches. Military personnel receive 20% off at the door with a valid military ID, though early purchase may still be cheaper.

Ages 5 and under are free. Ages 6 to 12 need a Kid's pass. Ages 13 and up need an adult pass. VIP and Speed Pass holders may bring up to two children aged 12 and under into their priority lines; children aged 6 to 12 still need a badge.

VIP includes General Admission plus early exhibit hall access, priority lines for panels, and priority lines at photo and autograph opportunities. Full benefits are listed on the ticket type when you buy.

Admission passes are not refunded for guest cancellations or other reasons. Pre-sold autographs and photo ops are refunded if a guest cancels. If the whole event is cancelled, passes, photo ops, autographs and exhibitor spaces are refunded.

Yes. Upgrades are charged the difference in price. Downgrades are not refunded.

Yes. Cash and credit cards are accepted on site. Gift cards are accepted, and any refund goes back to the same gift card.

Use the guest suggestion form on comicpalooza.com. Selection depends on expected interest, cost, and the guest's availability.

Panels run 30 to 45 minutes, most of them 45. Some panels take only moderator selected questions submitted in advance.

Some shows sign multi event contracts at premium fees, which also carries a higher cancellation risk. Comicpalooza announces when a guest is confirmed.

Yes. Supply is limited and pre-orders shape how a guest's booth time is scheduled. If a guest cancels, pre-sold autographs and photo ops are refunded.

Schedules are posted two to three weeks before the show. Photo schedules come from the official photo partner. Follow a guest in this app and you are notified when their times change.

Guests take breaks and attend panels. Check their schedule in this app, and ask a volunteer at the autograph area.

Pricing varies by guest and is posted online and at each table. Some guests take cards, some are cash only. ATMs are on site.

The guest sells autographs only at their table during the show, not online in advance.

Most autographs include an 8x10 photo. Some guests charge separately for the photo. You may bring your own item as long as it follows the rules.

Up to four people per photo op ticket, not counting the guest and children aged 3 and under. Special poses and props are often allowed, subject to the guest's and photographer's approval.

Only VIP pass holders may use VIP lines.

Weeks ahead of the show, in this app and on the website. It changes right up to and during the show; the app updates itself, and anything you favourited tells you when it moves.

Yes. A dedicated children's area lives in the Exhibit Hall, and the Family Activities track runs all weekend.

Panel applications open periodically. The submission link is in the website footer. Questions: programming@comicpalooza.com.

Volunteer registration is linked in the website footer. Volunteers must be 18 or older, and late applications are not accepted. Questions: volunteers@comicpalooza.com.

Schedules are posted in the volunteer portal after submissions close.

Yes. Re-entry is allowed with your badge or that day's wristband.

At the Info Booth during the show. Items are held for 30 days afterward.

Yes. Wide aisles, elevators, ramps, ADA entrance lines at Hall A and Hall E, priority panel seating with an ADA sticker, ASL interpreters at celebrity panels and a quiet room on the third floor. See the Accessibility page for details.

Yes. Every attendee, including caretakers, needs a pass.

Not from Comicpalooza or the venue. Local providers rent them, and mobility scooters can be reserved in advance; see the Accessibility page.

Yes. Trained service animals are welcome throughout the venue. Emotional support and companion animals are not covered.

The Avenida North and Toyota Tundra garages are a short walk from the convention center. ADA parking is available in most garages on a first come, first served basis.